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Hi,
Your tables run script saying not to cache, is there a way to turn this off please so the tables can cache?
My site is very slow (mobile page speed of 12) and adding in a cache plugin such as W3 Total Cache would be a quick fix to speed things up, and possibly help in the long run too. However cache plugins clashes with your tables and and I get an error "invalid JSON response".
Please assist with a workaround so I can run both a cache plugin and WP data tables.
Thanks
Chris
Hi Chris
Thank you for reaching out to us.
If tables are cached, they can cause Admin Ajax or JSON response errors, so it's not recommended to cache wpDataTables. We can reach out to our developers, and see if this is possible, but we can't guarantee for the stability of your tables if this can be done.