We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Actually, the calendar in the booking is showing the busy hrs of the employee but those hrs are already set to busy in google calendar. Please help me
I have attached the screenshots
Good day,
Thank you for choosing Amelia.
Could you please make sure that the Google Cal is still connected to the Employee's profile (the sign-in button should be red)?
Also, please make sure that you have the same time zone settings in your WP and the Google account. We highly recommend to set the WP time zone to the City and not the UTC format.
And finally, please try to increase the Maximum number of events returned in Amelia -> Settings -> Integrations -> Google Calendar to the highest available:
Looking forward to hearing from you.
thank you liza its working
I'm glad to hear that
Please feel free to contact us if you have any other questions.
Best Regards.