We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2825617
ical file
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Comments

  •  1
    Romy Winkler started the conversation
    July 14, 2021 at 10:53am

    Dear Support,

    it is possible to add something to the description of the ical file? At the moment there is only employee and place.

    We would need the custom fields and customer name, phone and email.

    Thank you in advance.

    Kinds Regards

    Romy

  • [deleted] replied
    July 14, 2021 at 1:36pm

    Hi Romy,

    thank you for reaching out to ussmile.png

    I'm afraid, it's not possible to modify ics files at the moment. However, this feature is on our to-do list, and it will be added to one of the coming updates. You can speed the process up by submitting a request on our website.

    Please let us know if you have any other questions.

    Best Regards.