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  Public Ticket #2825500
Cancellation of renewals
Closed

Comments

  • Giorgio started the conversation
    July 14, 2021 at 8:44am

    Hi, guys, I'm not using your plugin. Can you please deactivate the automatic renewals?


    Thanks


    Giorgio

  • [deleted] replied
    July 14, 2021 at 12:59pm

    Hi Giorgio,

    thank you for reaching out!smile.png

    You had 2 licences, Pro and Basic.

    Pro was cancelled, but Basic will renew in December - can we cancel that one as well?

    I would not bother you, but when there are multiple licences we need to make sure.

  • Giorgio replied
    July 14, 2021 at 1:13pm

    Yes Ivana, please, let's cancel even the Basic one.

    Regards

    Giorgio

  • [deleted] replied
    July 14, 2021 at 1:15pm

    Thank you Giorgio,

    I have requested that one to be canceled as wellsmile.png

    I wish you a great day!