Our employees take turns on shifts. The shifts have set times, but employees can change from day to day.
Is there a way to allow people to book an appointment without specifying an employee? Then whichever employee is working the shift for the booked appointment will handle the appointment.
Thank you for taking the time to reply. I will check this out. Just to be clear, we want to allow customers to book appointments for specific times, even if an employee isn't assigned to the specific appointment time. If an employee isn't already assigned at the time of booking, the employee would be assigned at a later time.
Just create one "dummy" employee profile, and assign the actual employees manually. Or give the "dummy" employee's email access to everyone, so everyone receives the booking notifications.
Julio is absolutely right: since there's no such an option in Amelia at the moment, it can be achieved only with a workaround. So, you can create a "dummy employee" and give your other Employees access to this Employee's email address. Also, you can add permissions to see/manage other Employees' appointments to all the Employees, so they will be able to choose appointments and reassign them. It can be done with the User Role Editor plugin.
Our employees take turns on shifts. The shifts have set times, but employees can change from day to day.
Is there a way to allow people to book an appointment without specifying an employee? Then whichever employee is working the shift for the booked appointment will handle the appointment.
I have used this option , I think you add an option of “Any” so when they book they choose any from the drop down menu of employees
Thank you for taking the time to reply. I will check this out. Just to be clear, we want to allow customers to book appointments for specific times, even if an employee isn't assigned to the specific appointment time. If an employee isn't already assigned at the time of booking, the employee would be assigned at a later time.
Just create one "dummy" employee profile, and assign the actual employees manually. Or give the "dummy" employee's email access to everyone, so everyone receives the booking notifications.
Hope this can help.
Hi, TAFF,
Thank you for choosing Amelia.
Julio is absolutely right: since there's no such an option in Amelia at the moment, it can be achieved only with a workaround. So, you can create a "dummy employee" and give your other Employees access to this Employee's email address. Also, you can add permissions to see/manage other Employees' appointments to all the Employees, so they will be able to choose appointments and reassign them. It can be done with the User Role Editor plugin.
Best Regards.