I've set up Amelia for a small business and opted for payments to go through Stripe. The transactions flow, but customers do not receive a receipt when the payment goes through automatically.
Customers must enter email and phone number to book our service, but the system doesn't seem to use the email address entered by the customer to send a receipt. I've tried to troubleshoot, but it sounds like I need to be able to program the Stripe API, and I'm clueless about this.
I'm afraid, at the moment invoices are not included in built-in Amelia's features.
It is only possible to send invoices if you use our integration with WooCommerce and set taxes and invoices for each product. You can find more information about our integration with WooCommerce here.
Please let us know if you have any other questions.
Dear TMS team
I've set up Amelia for a small business and opted for payments to go through Stripe. The transactions flow, but customers do not receive a receipt when the payment goes through automatically.
Customers must enter email and phone number to book our service, but the system doesn't seem to use the email address entered by the customer to send a receipt. I've tried to troubleshoot, but it sounds like I need to be able to program the Stripe API, and I'm clueless about this.
Can you help?
KR
Anton
Hi, Anton,
Thank you for choosing Amelia.
I'm afraid, at the moment invoices are not included in built-in Amelia's features.
It is only possible to send invoices if you use our integration with WooCommerce and set taxes and invoices for each product. You can find more information about our integration with WooCommerce here.
Please let us know if you have any other questions.
Best Regards.