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  Public Ticket #2823502
Service Frontend does not appear
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  •  1
    Anas Kay started the conversation

    Hi. I have added a single category under services and then created a recurring service under that category. I then added the [ameliacatalog] tag into the page however I get the continuous loading icon and it never loads. Please see the URL Book a studio - Welcome (mybluehost.me)

    I also created a number of recurring events and added the [ameliaevents type='list'] tag and that is working fine Join a class - Welcome (mybluehost.me)

  • [deleted] replied

    Hi Anas

    Thank you for reaching out to us.

    Could you please tell us if you have updated Amelia to it's newest version (4.0.1)? Have you created an employee and assigned him to this service? Does he have working hours set that match the duration of the service? 

    Events don't require employees so that might be the reason the event list loads fine, but for services you need to have an employee set up in order to display it on front-end.

  •  1
    Anas Kay replied

    Hi,

    Amelia is upgraded was already upgraded to 4.0.1. The service has an employee assigned and the employee has hours that match the service duration but they still dont appear on the front end.

    I saw this fix posted on your forum and it fixed the issue.

    Here's the fix. Try this out.

    Please go to Amelia > Settings > Activation and activate the slider Load Entities on page load .


    Is there anyway to hide the employee information on the front end? 

    Also can i add an image to the service so that the frontend services look more attractive?

    Thanks.


  • [deleted] replied

    Hi Anas

    I am glad to hear you were able to find that solution.

    You can hide the employee drop-down using this custom CSS:

    div.am-select-service > form > div.el-form-item.am-select-employee-option {
    display: none !important;
    }

    and to hide them from booking recap you can use this CSS

    div.am-confirm-booking-data.el-row > div:nth-child(1) > div > div:nth-child(1) {    display: none;
    }

    Please note that the employees will be randomly assigned to services this way but you can reassign them from the backend as you see fit.

    You can add an image of the service by going to that service in the backend tab Amelia > Services > Edit Service, and clicking on the image. Then, you will see a lineup of the images you have uploaded to the gallery. Here, select the picture you would like to display.