As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I'm sorry. I am writing with automatic translation. I'm pasting a shortcode, but it doesn't work. It stays loaded all the time. We perform all cache clearing, invalidation, activation, etc. I also checked the service and employee settings, but there is no change. I just requested a refund. Thank you.
Hi Kouji
Thank you for reaching out to us. We are sorry to hear you requested a refund we would be happy to assist you in setting Amelia up.
Since we don't have any related link or screenshots of the issue we can only assume a few reasons why this would happen, for example if you don't have any services enabled to show on the front end or there are no employees assigned to those services or have no work hours set that could be booked for those services.
If you still need our assistance please let us know and we will investigate this further.
Thank you for your reply. I'm sorry. I have already built a system with other services. I look forward to working with you again. Please process the refund.
We completely understand. Please don't hesitate to contact us if there is anything we can assist you in the future.
Have a wonderful day!