As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
1. Когда я покупаю пакет Базовый 1 домен/год - мне необходимо каждый год покупать ключ активации?
2. Сколько стоит продление ежегодного базового пакета?
3. Есть ли еще платежи внутри пакета, кроме тарифного плана отправки СМС?
Hi Aleksey
Thank you for reaching out to us.
1. The activation key is included in the purchase. Once you purchase the plugin, you will receive the access to our store where you can see your activation code anytime.
2. The subscription plan renews automatically every year and the price is the same for each year from the day you buy the plugin.
3. There are no additional charges within the plugin, except for SMS notifications since that is an integration and it comes from a third party service provider.