We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Would it be possible for the user to choose a time slot, for example from 8 to 10, or the hours that he wanted?
Hi Sergi
Thank you for reaching out to us.
Of course, when you set your employee's work hours the service he is assigned to will have as many time slots available for your clients to choose from, as can fit in his work hours. So if you set work hours for Monday to be 9AM to 5PM and the duration of the service is 1 hour, your clients will get to choose between 8 different time slots.
I hope this helps, do let us know if you need any further assistance.