We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2821444
Gray out times instead of hiding them
Closed

Comments

  • Enrique started the conversation
    July 8, 2021 at 3:22pm

    Instead of hidding a time slot that is not available because someone already booked it,  we would like to gray it out. This way people can see that we have slots open all day not just the times that it shows.

    In my URL take a look at July 15. The 9:00 - 9:30AM slot is gone. We like to show it just in a different color and disabled so users cant pick it.


    thanks.

  • [deleted] replied
    July 9, 2021 at 9:46am

    Hi Enrique 

    Thank you for reaching out to us.

    This kind of change of the frontend to look as the backend would require large changes to Amelia's basic functionalities, I'm afraid, and would not be possible. 

    For smaller customizations, it probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.

    But we can recommend these services for customization:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so can you please send your inquiry to them?