We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2821287
Backend Event management
Closed

Comments

  • Mikael Morén started the conversation
    July 8, 2021 at 1:05pm

    So a few questions: 

    1: When making a event, I want to set just 1 start and 1 stop for the whole event, not every event day, possible? 

    2: Why does not event show in the backend-calendar? Seams silly when there is such functionality. Can it be added? 

    3: Why does one event show up as several in backend (as many as the event has days). You cant just sign up for 1 event-day, then whats the reason showing every event-day in the backend. It just makes it super-hard to keep a good overview. 

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  • [deleted] replied
    July 9, 2021 at 11:53am

    Hi Mikael,

    thank you for reaching out to ussmile.png

    I will be happy to advise:

    1. If your event has multiple days, it's needed to provide start and end times for every day, I'm afraid.
    2. Backend Calendar is currently showing appointments from Services only.
    3. Every day is shown separately to give a better overview for each date; especially if there is an event that spans over several days or even weeks to keep track of what you have each day / date.

    Some changes can probably be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.

    But we can recommend these services for customization:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so can you please send your inquiry to them?

    Also, I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.