We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
After updating to Amelia 4.0 I now see a dropdown allowing the customer to select what Employee (in our case instructor) that they want. I definitely do NOT want this showing on the front end during the signup process. How do I turn this off?
Never mind, figured it out. Found it under Customize
Hi Mark
Thank you for reaching out to us, we are glad to hear you were able to find a solution.
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!