We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Buenas tardes,
Estoy intentando configurar las notificaciones de los emails para el cliente y ponerlo multilingual pero no me guarda los cambios que realizo en el texto.
¿Podrían ayudarme con esto?
Gracias.
Hi Nacho
Thank you for reaching out to us.
If you want to use multiple languages, you should create a multilingual environment on your site (with WPML plugin or any other tool), and add different booking forms to different pages, thus an English booking form should be on the page in English. Only then your Customers will be able to receive notifications in different languages. it's not possible to enable only multilingual Notifications, the entire booking system should be multilingual.
If notification templates are disappearing when you save them, or switch between them, please disable grammarly, language tool, or any other grammar browser add-on you may have enabled in the browser.
Podría decirme cómo agrego diferentes formularios de reserva a diferentes páginas? Tengo un entorno multilingual en mi sitio web instalado ya.
Hi Nacho
Please follow the instructions from our documentation on how to set up a multilingual environment and place Amelia booking shortcodes to the translated pages
https://wpamelia.com/multilingual-support/
He seguido cada uno de los pasos de vuestras instrucciones para crear diferentes plantillas de notificación de email en diferentes lenguas y no me guarda los cambios. Necesito saber por qué no guarda los cambios.
Adjunto video:
Hi Nacho
This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser.
When you get to the Notifications page in Amelia, turn off the grammar checking tool, and then you should be able to save the notifications normally.