As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, is it possible to generate a sequential booking reference number for each booking which is sent to the customer as well as the employee? this would allow the employee to track the order based on the booking reference number.
Thanks
Siggi
Hi Siggi,
thank you for reaching out to us
I'm afraid that we don't have order numbers at the moment; iIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.
But we can recommend these services for customization:
https://codeable.io/?ref=l1TW1
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
Also, I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
thanks for the feedback. I have added the request to the feature suggestion link in your reply. Hopefully this will be something that a future release will provide as
For me a reference number makes it easier to track orders / purchases for my organisation. I basically track orders on a spreadsheet and then mark them as used / completed once the order has been delivered. Currently I use the customer name and zip code but a order number would make life much easier.
I'll close the ticket later today
Siggi
Hi Siggi,
thank you for adding it
Understandable, it would be easier to track the booking and the finances with one joint order number.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.