We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I created a profil with the role Editor. I would like to give the possibility for this profil to get the same powers than the Admin. How can I do that please ?
I found the answer. If somebody is in the same situation, install the plugin User Role Editor, then create a new role and call it like you want. Choose the Administator copy choice. Then you can manage what actions you want for your user.
Hi Dylan
Thank you for reaching out to us.
Yes, that would be the solution we would recommend as well, thank you for sharing this with everybody else, I am sure many of our clients will find it useful
If there is anything else we can assist you with please don't hesitate to contact us.
Have a wonderful day!