Hello, I am helping a client to set up their Amelia booking plugin.
I have added some custom fields to all services related to the client's industry but none of them show up on the service booking form or on the package form at all.
Please go to the custom fields and check if you have filled out the label, and if you connected the custom field to all of your services.
If you did and it's still not showing, please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just mark it as PRIVATE so no one else can see it except for us.
Hello, I am helping a client to set up their Amelia booking plugin.
I have added some custom fields to all services related to the client's industry but none of them show up on the service booking form or on the package form at all.
Is there something I'm missing?
Hi Stephenie
Thank you for reaching out to us.
Please go to the custom fields and check if you have filled out the label, and if you connected the custom field to all of your services.
If you did and it's still not showing, please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just mark it as PRIVATE so no one else can see it except for us.