We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I tried something. I want the opportunity to have a couple of potential events and services linked to 1 employee.
For example:
I want 1 employee to be linked to an activity that goes on for 4 hours during an morning and another one that goes on for 4 hours during the afternoon.
At the same time I want the same staff to be bookable for a longer trip, lets say 3 days.
If someone book the 4-hour activity with this employee, I want to remove the opportunity to book him for the 3-day trip at the same time.
I THINK that if you had the "event"-functionality in the "service"-sektion I would be able to do what I want.
Also / Otherwise I would like to be able to set the duration of an event, start and stop-hours, without needing to set specific dates.
Lets say a customer wants to begin the 3-day long adventure on a tuesday or a thursday, that should not mather, they should be able to pick their starting-day as long as the employee linked to the adventure is avalible.
I'm hoping you can tell what I'm looking for here and I hope that it's possible to fix!
Best regards // Micke
Hi Mikael
Thank you for reaching out to us.
Unfortunately this is not possible. You can add that staff member to an event but he will not be able to receive any appointments for the duration of the event. If you leave your event with no staff you can manually close off the event in case he receives a booking for a service in that time.
Events must have the start date it is not possible to set it as "relative".
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.