In another ticket, it is said that the new update 3.3 registers the employee's name as "Who". Unfortunately, I'm still facing the problem of "Unknown Organizer" with the latest version. I have linked the employee to the service and also linked the employee's google account to Amelia. Is there anything I'm forgetting to set or is this a bug?
Hello,
In another ticket, it is said that the new update 3.3 registers the employee's name as "Who". Unfortunately, I'm still facing the problem of "Unknown Organizer" with the latest version. I have linked the employee to the service and also linked the employee's google account to Amelia. Is there anything I'm forgetting to set or is this a bug?
Many thanks!
Hi Rachel,
thank you for reaching out to us
Please go to Amelia > Settings > Integrations > Outlook / Google > Event Description and add a placeholder for employee name there.