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  Public Ticket #2817983
google calendar
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  •  2
    Ayishah Joanna started the conversation

    HI

    I had connected google calendar and it works well. I am however unsure why it does not display Name and Surname of clients in Google Calendar and Zoom? I only get notification about TYPE of the service. So far I was using Calendly, and they tend to display names and surnames of my clients in Google Calendar  and Zoom, which is so helpful. I hope we can attain same result with AMelia?

  • [deleted] replied

    Hi Ayishah

    Thank you for reaching out to us.

    You can add more placeholders, depending on what info you need to be sent.

    This is done in Amelia > Settings > Integrations > Google Calendar > Event Description.

    In the little boxes below you will find different placeholders, for different information; here is an example:

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    When a booking is copied into Google upon reservation, I will see appointment date and time, service name, and customer service name.


  •  2
    Ayishah Joanna replied

    Thank you Blazenka

    brilliant

    It seems to work well


    However I don know how to add Zoom link to the list, could you help?


    TAHHNK YOU

  • [deleted] replied

    You are most welcomesmile.png

    Unfortunately we don't have this shortcode available for metadata.

     I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

  •  2
    Ayishah Joanna replied

    I will do


    Another irregularity about Google integration I have noticed is that google can register now NAMES AND SURNAMES BUT DEOS NOT RELATE IT TO ZOOM. So in Google calendar I can se who am I seeing on a day and what time, but Zoom gives me only the Service Type, no names, no surnames.

    How would you suggest to fix it?

  • [deleted] replied

    Hi Ayishah

    If you want the Zoom link to be added to your employee's connected Google Calendar, you need to add %zoom_host_url% to the description of the event in Amelia settings/Integrations/Google Calendar.

    Do let us know if you need any further assistance.