We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I need my customers to book multiple appointments of the same service.
I'm selling personal training sessions.
I need mu customers to book up to 20 training sessions, but I need them to choose a day and time for each appointment.
I know that this function is available with "Packages" but I don't have multiple services, the service is just one.
What can I do?
Hi Francesca,
thank you for reaching out to us
I apologize for the later response, as we don't work on weekends.
You can still use it - it's not obligatory to have multiple services, you can offer 10 appointments for your single service in package A; then you can make another package B and offer that same service, with let's say, 3 appointments.
As you can see in the attachment I have 5 appointment for this service.
When I try to book it in the front end the system asks just for the first appointment.
Hi Francesca!
If you want all five to be bookable immediately, go to the Packages, like in the screenshot 383, and set minimum bookings required to 5.
Then all appointments have to be booked right away.
In case you want only one (as it is right now) to be booked right away, the remaining 4 can be booked later trough Customer Panel
Ok, Thank you :)
Anytime Francesca,
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.