thank you for reaching out to usI apologize for the later response as we don't work on weekends.
Our reseller, Paddle, doesn't have a lifetime option, so they create a subscription that's going to be renewed in 99 years, just like in the screenshot:
So, when you purchase a lifetime option, you're basically purchasing the plugin for the next 99 years. It is a lifetime option, and you will not be charged again.
in case that you get lifetime, updates and support are included for a lifetime as well.
However, it is recommended that you keep updating the plugin because we are keeping up with WordPress updates - if you don't update, bugs can start happening when your Amelia is no longer compatible with WordPress - and we wouldn't be able to support because we resolve these bugs in updates.
If you terminate your subscription after a year (you get annual subscription and cancel it before one year expires) you still get to keep the plugin, it will still work, however, we wouldn't be able to provide support, nor updates.
Hello ,
I am not sure to understand how your plans work ?
If i take a life time plan for 1 domain , do i have to pay again for the services everyyear or for support and update ?
Or i only pay once and i have support and update for lifetime ?
If i take a yearly plan , i have to pay for full services every year ? or only for support the following years?
Thank you :)
Hi Durosini,
thank you for reaching out to us
I apologize for the later response as we don't work on weekends.
Our reseller, Paddle, doesn't have a lifetime option, so they create a subscription that's going to be renewed in 99 years, just like in the screenshot:
So, when you purchase a lifetime option, you're basically purchasing the plugin for the next 99 years. It is a lifetime option, and you will not be charged again.
I am sorry but i am talking about Amelia.
If i take the lifetimeplan (99years..) , do i have to pay any support services or update every year or only the first time ??
Thanks :)
Hi Durosini,
If you take lifetime, there are no additional payments
You pay once and that is it, for a lifetime - you have the plugin, and the support.
Thank you for your quick answer.
So for the Lifetime , all future updates are already included ?
My second question is if i only want the Amelia plug in like it is today and do not need the support / service or updates , what should i get ?
I i take the 1 year plan , what happen to the plug in after ? do i just loose the suuport ?
Thank you
Hi Durosini,
in case that you get lifetime, updates and support are included for a lifetime as well.
However, it is recommended that you keep updating the plugin because we are keeping up with WordPress updates - if you don't update, bugs can start happening when your Amelia is no longer compatible with WordPress - and we wouldn't be able to support because we resolve these bugs in updates.
If you terminate your subscription after a year (you get annual subscription and cancel it before one year expires) you still get to keep the plugin, it will still work, however, we wouldn't be able to provide support, nor updates.