As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I currently have the Basic Lifetime license. How can I upgrade to Pro Lifetime license? how much does it cost? Thanks.
Hi Julio,
thank you for reaching out to us, and for taking interest in upgrading your Amelia
I apologize for the later response as we don't work on weekends.
You can upgrade any time - just let me know the email address you used to purchase your Basic Lifetime licence.
Then we will contact Paddle, our reseller, to charge you only the difference between your current and your new licence.
You can check the pricing here, however, please bear in mind that you will only pay the difference between the licences.