We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good afternoon,
I planned on using Amelia for giving visitors the option to reserve online two spaces (Room A and Room B) i have available. One of them would have a variable pricing, detailed below. However, i'm not sure what is the best strategy for the configuration of the services.
The room availability and pricing would be as follows:
I know Amelia is not a room booking but rather an appointment booking plugin, but i thought i could adjust the pricing with rules based on time/weekday and frequency. However, I can't see how.
Currently, i created a employee and a service and set the price to $0, meaning it does not display during the booking process. There is a overview pricing table in the webpage already, and the price is then confirmed manually in a follow-up e-mail.
For Room B, the only other option i can think of involves creating an employee/schedule/service for each of the different block/day combinations, so the different pricing can be displayed during the booking process.
Is that the only way or do you have another suggestion to implement?
Thank you in advance and best regards,
Paulo
Hello Paul.
Sorry for the late reply.
Unfortunately the approach you described is the only way to configure this.
Price for services can only be changed per employee, so if you want different pricing for different time slots you would need to have two different employees working on this service during these 2 time slots.
Our developers will be looking into adding options like this in the future but unfortunately I don't have an ETA on that right now.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Aleksandar,
Thank you for the follow-up.
I'll do it the way it has to be done then :) It should do what is needed correctly, despite the higher setup effort.
In case this variable pricing option becomes a feature in the future, it would be a good addition IMHO. Rule-based options definable in the back-end, which could also link to the nb of participants/services contracted/etc would be a flexible an interesting way to approach.
Anyway, thanks for now. Best regards
Hi Paul
Can I kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner