As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi there
Is this possible?
Hi Jarryd,
thank you for reaching out to us
You can achieve this with feature Packages, which is available in Pro and Developer licences.
Great, please can you upgrade me to the pro annual license.
Email: [email protected]
Just following up if you have processed the upgrade? :)
Hello Jarryd
Sorry for the late response.
We've upgraded your license to Pro, so you can log into our store, download the pro version and install it on your website (if you haven't already).
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Will my current services and employees be lost?
Hi again Jarryd
Please go to Amelia Settings/Activation, and make sure that the "Delete database tables" slider is disabled. Then, go to your Plugins section, deactivate and delete Amelia, and then download the installation file from our store and install it.
Your purchase code remains the same, all you need to do is verify that your purchase code is added to Amelia Settings/Activation, so you're able to receive auto-updates in the future.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables