Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hello,
The employees are trying to reschedule appointments using the employee panel. However, some days / times are grayed out even though they are available (attached example, this person should be available all days of the week). I can reschedule for them on the backend using WP without any problems, but the availabilities are not the same on their employee panel.
How to resolve?
Thanks
Hi Elias,
thank you for reaching out to us
Please make sure that this employee does not have booked times for those days, and that this customer does not have other bookings during those days.