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  Public Ticket #2815294
Rescheduling Using Employee Panel
Closed

Comments

  •  1
    Elias started the conversation
    June 30, 2021 at 4:30pm

    Hello, 

    The employees are trying to reschedule appointments using the employee panel. However, some days / times are grayed out even though they are available (attached example, this person should be available all days of the week). I can reschedule for them on the backend using WP without any problems, but the availabilities are not the same on their employee panel.

    How to resolve?

    Thanks

  • [deleted] replied
    July 2, 2021 at 7:23am

    Hi Elias,

    thank you for reaching out to ussmile.png

    Please make sure that this employee does not have booked times for those days, and that this customer does not have other bookings during those days.