As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
My time slots are not showing consistently and are missing some slots too.
1) Weds and Thurs end on different hours even when the employee has the same working hours
2) If you can see from the screenshot the time is 12:19 and the slots from around 1:00pm onwards are missing until 5:30 pm
I have attached my settings, please take a look and let me know what needs to be fixed!
Thanks!
Ali
I fixed the Issue#2 as my WP timezone was incorrect...
but I still need help with issue #1
Hi, Ali,
Thank you for choosing Amelia.
1. It can be that there are some other bookings on these days or if you use G Cal integration, some time slots can be marked as "busy" in the G Cal. The thing is, Service's available slots are not fixed, they adjust to other appointments, breaks, etc.
If you checked all the things I mentioned above and there is nothing that could affect the schedule, please provide us with a temporary WP Admin user, so we will be able to look into the issue from the inside. You can post credentials as a private reply to this ticket.
Looking forward to hearing from you.