Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2815292
Time slot is not displaying correct hours
Closed

Comments

  • Ali Raza started the conversation
    June 30, 2021 at 4:29pm

    Hi,

    My time slots are not showing consistently and are missing some slots too.

    1) Weds and Thurs end on different hours even when the employee has the same working hours

    2) If you can see from the screenshot the time is 12:19 and the slots from around 1:00pm onwards are missing until 5:30 pm

    I have attached my settings, please take a look and let me know what needs to be fixed!

    Thanks! 

    Ali 

  • Ali Raza replied
    June 30, 2021 at 4:35pm

    I fixed the Issue#2  as my WP timezone was incorrect...

    but I still need help with issue #1

  • [deleted] replied
    June 30, 2021 at 9:06pm

    Hi, Ali,

    Thank you for choosing Amelia.

    1. It can be that there are some other bookings on these days or if you use G Cal integration, some time slots can be marked as "busy" in the G Cal. The thing is, Service's available slots are not fixed, they adjust to other appointments, breaks, etc. 

    If you checked all the things I mentioned above and there is nothing that could affect the schedule, please provide us with a temporary WP Admin user, so we will be able to look into the issue from the inside. You can post credentials as a private reply to this ticket. 

    Looking forward to hearing from you.