Okay
  Public Ticket #2815292
Time slot is not displaying correct hours
Closed

Comments

  • Ali Raza started the conversation

    Hi,

    My time slots are not showing consistently and are missing some slots too.

    1) Weds and Thurs end on different hours even when the employee has the same working hours

    2) If you can see from the screenshot the time is 12:19 and the slots from around 1:00pm onwards are missing until 5:30 pm

    I have attached my settings, please take a look and let me know what needs to be fixed!

    Thanks! 

    Ali 

  • Ali Raza replied

    I fixed the Issue#2  as my WP timezone was incorrect...

    but I still need help with issue #1

  • [deleted] replied

    Hi, Ali,

    Thank you for choosing Amelia.

    1. It can be that there are some other bookings on these days or if you use G Cal integration, some time slots can be marked as "busy" in the G Cal. The thing is, Service's available slots are not fixed, they adjust to other appointments, breaks, etc. 

    If you checked all the things I mentioned above and there is nothing that could affect the schedule, please provide us with a temporary WP Admin user, so we will be able to look into the issue from the inside. You can post credentials as a private reply to this ticket. 

    Looking forward to hearing from you.