As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
I requested a refund for the purchase of the Amélia plugim, but I still haven't had a return.
Wait.
Att,
Alessandro
Hi Alessandro
Thank you for reaching out to us.
You will receive your refund in 5 - 7 business days from the day you submitted the refund request.
If it has been longer than that and you still haven't received the refund please let us know and we will investigate this further.
Hi,
I haven't received the refund yet, the deadline informed by TSM Plugins has passed.
Wait.
Att,
alessandro
Hi Alessandro
Thank you for reaching out to us.
From what we can see in our system the refund has been processed already
to card ending with 7454.
Please check again and let us know if you need any further assistance.
Hi,
I did not identify the refund requested on my bank's portal.
Can you send me proof transaction?
I thank the attention.
Kind regards,
Alessansdro
Hi Alessandro
Let me forward this to our management they will be able to provide this type of information.
Thank you for your time and patience.