We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
Google are being very difficult with our project. Asking us to justify each scope we have enabled in the Google Calendar API Console. Could tell me exactly which Scopes we need to select in order for Amelia to work correctly?
Many thanks
Shehbaz
Hi Shehbaz
Thank you for reaching out to us.
There isn't anything that could be done for this from Amelia's side, you need to do this on your side - in your Google account.
Please try checking all of the scopes that are in relation to the Calendar.
Hi Blaženka
Thanks for your message.
Yes we have carefully handpicked the the scopes we think are needed. But I was hoping you could confirm those scopes to us so we are confident we have the right scopes?
Thanks
Shehbaz
Hi, Shehbaz,
Blaženka is out of the office today, so I will respond to this question.
According to our documentation, scopes settings should be skipped, and usually, it works just fine.
Could you please provide us with a screenshot of the issue? It's not clear to me why Google requests you to set scopes? Do you use a corporate G Suit account?
You can attach the screenshot as a private reply to this ticket.
Best Regards.
Hi Shehbaz
From your screenshot, I could see that you went to "Scopes" - a step that should be skipped - it's written in our documentation as well
To sum it up:
1. Create a project, and select it.
2. Go to Library in the left-hand side menu, search for Google Calendar and enable the API.
3. Click on Create Credentials in the top right corner.
4. Choose Google Calendar API; User data, and click on Next:
5. Add App name, and your email twice:
6. Skip Scopes - step 3 you mentioned in your previous response, and go to "OAuth Consent Screen":
7. Publish the App, and confirm the publication:
8. Go to Credentials, and click on "+ CREATE CREDENTIALS":
9. Choose "OAuth client ID"; select "Web application" under "Application type"; enter the name, and add the URI from Amelia settings/Integrations/Google Calendar/Redirect URI field:
10. Click on "CREATE" and a modal will open up with the credentials you need to paste into corresponding fields in Amelia settings/Integrations/Google Calendar:
This is literally copied from our documentation, and if you follow these 10 steps, you will be able to configure Google Calendar integration with Amelia.
Thank you. That worked.
You are most welcome
I am glad to hear you were able to solve the issue. If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!