Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
While the Detail icon appears above the table(s), nothing happens when I click it. The PDF button is also missing.
Some testing shows that the issue appears to be connected with caching...with the cache off, everything works fine.
Please can you advise me on how I can make sure that caching doesn't interfere with the plugin? (Other than keeping it off!) Thanks.
Hi Philip
Thank you for reaching out to us.
We are aware of some caching plugins causing conflict with our plugin so the only resolution would be to exclude the pages you have wpDataTables on from caching to avoid conflicts like this.
Could you please tell us of you are using any caching plugins and if you are able to exclude the pages with wpDataTables from caching?