As previously announced via banners and our newsletters, support is no longer available through this platform.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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A client has booked an appointment which has all gone through fine. She let me know that she wasn't asked for payment and when I reviewed this I saw that it was marked as 'pending' with method noted as 'on site'. I can't work out how to prompt to actually take payment. The client has offered to pay direct but I don't want to do this if at some poitnt the system then decided to try and collect payment. Please can you advise on how to resolve this and ensure it doesn't happen again?
Hi [email protected]
Thank you for reaching out to us.
You can set what is the default payment method in Amelia-Settings-Payment and you can also set the payment method for each service individually
Do let us know if you need any further assistance.