As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi
On occasion we need to add staff to the attendees list for events (as guests), but they do not show up as they have not been input as Customers, however we can only add them as customers if we use an additional email address, is there a way around this?
Hi Mandy
Thank you for reaching out to us.
When you edit the event you will be able to add staff members, but unfortunately you will not be able to add them as attendees if they have an Amelia employee role.
A workaround would be to add them as attendees if you add them as customers with another email address that is not associated to a employee role.
I know I can do that but I do not want to add another email address, I want to be able to use their work email address.
Unfortunately this is not possible.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.