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  Public Ticket #2812222
Multiple clients per apointment
Closed

Comments

  •  4
    Nicolas started the conversation
    June 26, 2021 at 7:59pm

    Hi Amelia team! I hope you're doing well. 

    I am currently setting up your plugin for a client, but I started to freak out when I saw that it was impossible for different/new clients to book an apointment on the same time slot as someone else. 

    Let's say :

    1. Mr A booked an appointment on June 23rd at 9am
    2. But Mrs B cannot see the same time slot on the reservation page.

    I've checked, and the concerned service mentions 10+ places as maximum capacity. 

    Did I miss something out there? It's driving me nuts, especially as I can add different clients on the same time slot via the backend.

    I can send you the admin codes if needed, the website is still in the staging phase.

    If you could help me with this that would be very helpful. Thanks a lot!


  • [deleted] replied
    June 28, 2021 at 6:30am

    Hi Nicolas

    Thank you for reaching out to us.

    You can set the Capacity of a Service to 2-3-10 clients, so the same time slot can be booked by multiple people if needed.

    Please open the Service modal and set the Maximum capacity to the required number:

    8118305330.png

    After that, please open the Amelia -> Settings -> Appointments and enable the Allow booking below minimum capacity option (without that appointment won't be available for booking by multiple clients separately).

    After that, you can test booking. Please do it being logged out from your Admin user or in incognito mode.

    Do let us know if you need any further assistance.

  •  4
    Nicolas replied
    June 28, 2021 at 11:33am

    Perfect :D

    I finally found it by myself 2hrs after my message here. But thanks a lot!

    Have a good day.

  • [deleted] replied
    June 28, 2021 at 1:48pm

    You are most welcome, I am glad to hear you were able to find a solutionsmile.png

    If there is anything else we can assist you with please don't hesitate to open a new ticket.

    Have a wonderful day!