We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2811706
Booking frame opened by default
Closed

Comments

  • Frank Litjens started the conversation
    June 25, 2021 at 8:18pm

    Hi there,

    Please check URL.
    Is it possible to have the Booking frame set to be opened by default, so without people needing to click it first?

    Thanks! 

  • [deleted] replied
    June 28, 2021 at 9:38am

    Hi Frank

    Thank you for reaching out to us.

    There isn't such possibility in Amelia, unfortunately. You can try adding this HTML to the page where you have Amelia events to see if that could help out: 

    <style>
.am-event div:nth-child(2):not(.am-event-book-cta):not(.el-form-item):not(.am-event-sub-info):not(.el-select-dropdown):not(#am-spinner):not(.paypal-button) {
    display: block !important;
}
.am-event .am-event-data .am-event-info .am-event-sub-info div:nth-child(2) {
    display: inline-block !important;
}
</style>

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.


  • Frank Litjens replied
    June 29, 2021 at 10:08am

    Hi Blaženka,

    Thanks for your response, but since I'm not an actual developer I wouldn't know where to place this code.

    I tried adding it to the Theme's Custom CSS options (see attched), but other than that I wouldn't know.
    Please guide me in the right direction :)

    thanks.

  • [deleted] replied
    June 29, 2021 at 4:03pm

    Hi Frank

    Yes, this should be added in the theme's Custom CSS, if this doesn't work for you we can recommend these services for customization:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so can you please send your inquiry to them?