I lost the services and categories i registered in Amelia but i also still see them under employee assigned services. The other thing is that before i noticed them there, i was trying to re-enter them manually but once i've entered all the service categories, they would disapear if i change pages as if it did not save anything. I also tried to enter a service but the employees selector would not appear in the drop down so i could not complete the process.
Is it possible to recover the services and be able to add employees to services again?
Could you please provide us with some more information or a screen recording would be best to help us understand what issue you are facing? Could you describe the process that lead to this issue so we can try and recreate it on our end?
Could you check if this option is enabled in your services
My apologies for the late response, we are doing our best to assist everyone in a timely manner, but sometimes when there is a higher number of tickets it may take some time for us to get back to you.
Please don't hesitate to contact us if there is anything we can help you with, we would be happy to
Hello,
I lost the services and categories i registered in Amelia but i also still see them under employee assigned services. The other thing is that before i noticed them there, i was trying to re-enter them manually but once i've entered all the service categories, they would disapear if i change pages as if it did not save anything. I also tried to enter a service but the employees selector would not appear in the drop down so i could not complete the process.
Is it possible to recover the services and be able to add employees to services again?
Thank you
Hi Alexandre
Thank you for reaching out to us.
Could you please provide us with some more information or a screen recording would be best to help us understand what issue you are facing? Could you describe the process that lead to this issue so we can try and recreate it on our end?
Could you check if this option is enabled in your services
My apologies for the late response, we are doing our best to assist everyone in a timely manner, but sometimes when there is a higher number of tickets it may take some time for us to get back to you.
Please don't hesitate to contact us if there is anything we can help you with, we would be happy to
Have an amazing weekend!