We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello the other day i want to put some tables on but i get failure with message as below.
I dont know how to fix this. please help me out. i made a private ticket yesterday also....
Thx Wim
Deze plugin kon niet juist geladen worden en is gepauzeerd tijdens herstel mode. (this plugin could not be loaded, is paused during repairmodus)
Een fout van het type E_ERROR werd veroorzaakt op regelnummer 1600 van het bestand /data/www/bureauzelfstandigenf/mijn/wp-content/plugins/wpdatatables/source/class.wpdatachart.php. Foutmelding: Uncaught Error: Call to a member function getDataType() on bool in /data/www/bureauzelfstandigenf/mijn/wp-content/plugins/wpdatatables/source/class.wpdatachart.php:1600 Stack trace: #0 /data/www/bureauzelfstandigenf/mijn/wp-content/plugins/wpdatatables/controllers/wdt_admin.php(713): WPDataChart->prepareData() #1 /data/www/bureauzelfstandigenf/mijn/wp-includes/class-wp-hook.php(292): wdtChartWizard() #2 /data/www/bureauzelfstandigenf/mijn/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters() #3 /data/www/bureauzelfstandigenf/mijn/wp-includes/plugin.php(484): WP_Hook->do_action() #4 /data/www/bureauzelfstandigenf/mijn/wp-admin/admin.php(259): do_action() #5 {main} thrown
Hello Wim
I see this is a duplicate ticket, and it will be closed. Sorry for the late responses, we've been having a lot of tickets in the past few weeks, and our working hours are between 08:00 and 16:00 CET (on business days).