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  Public Ticket #2810400
Zoom meeting link error
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  • Netcom started the conversation

    Hi, I have added the zoom Client Key and Client Secret but when trying to connect with the employee zoom user I'm getting no data error. I'm adding a screenshot of the error please check and give the solution ASAP.

    Thanks

  • [deleted] replied

    Hi there,

    thank you for reaching out to ussmile.png

    Zoom users need to be created within your main Zoom account first.

    Once you set up the Zoom Settings you would need to connect your employees/events with zoom hosts.

    To connect employees, go to the Employees page, open Employee and you will see the option “Zoom User”. Open the dropdown and you will see the user that you have created while creating the Zoom application.

    Screen-Shot-2020-04-02-at-17.46.03.pngScreen-Shot-2020-04-02-at-17.46.03-1024x166.png

    It is possible to connect each employee to a different Zoom user so they can have separate Zoom accounts for the meetings. To set this go back to your Zoom account. Click on the “User Management” in the left sidebar and then click on the “Users”.

    Screen-Shot-2020-04-02-at-17.53.19.pngScreen-Shot-2020-04-02-at-17.53.19.png

    Then click on the “+Add Users” button to add a new user.

    Screen-Shot-2020-04-02-at-17.53.31.pngScreen-Shot-2020-04-02-at-17.53.31-1024x156.png

    The popup for adding users will appear. Enter the email address in the first field and choose Basic as User Type and click “Add”. Now go back to the Amelia plugin and in the Employee modal in the “Zoom user” field you will see a new user for connecting.