Hi, Peter,

Thank you for your inquiry.

I think I should start with the difference between Appointments and Events in Amelia.

Appointments are being defined by the Service's duration, while an Event has a predefined time and date set up.

For example, if you configure your service so it lasts 1 hour, and assign an employee who works Mon - Fri from 09:00 - 17:00, that service's appointments will be available for booking on every hour, so:

09:00 - 10:00

10:00 - 11:00

And so on.

When you're configuring Events, you're setting the time and the date when the event will take place.

Multiple employees can host the event, but only one employee can be assigned to a service at a time.

Also, the service is offered all the time (Mon - Fri at the same time, unless you configure your employee's working hours so he works only on specific days at specific times), while an Event is held only on particular dates.

On our demo site, we used Events and Service as well, so you can see how both options can be applied.

Most probably, for your case Events would be more suitable than Appointments. However, Appointments aka Services can be set the way they will be available only on particular dates/time as well (it can be achieved through the Employee's working hours).

Please let us know if you have any other questions.