I have create a few events in Amelia. In the backend you would expect the dates to show chronological. But it seems to be random, or maybe in order of for which day i first created an event, and then the next.
However it shows random which is really confusing, and I don't see how to order them. Can you let me know how to make them show chronologically?
This is connected to recurring events but we will need you to provide us with a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
This is linked to recurring events. Our developers are aware of this bug, and they are working on a fix. I hope they'll be able to include it in our next update, but I can't say that with 100% certainty.
Hi,
I have create a few events in Amelia. In the backend you would expect the dates to show chronological. But it seems to be random, or maybe in order of for which day i first created an event, and then the next.
However it shows random which is really confusing, and I don't see how to order them. Can you let me know how to make them show chronologically?
See the screenvid: https://www.awesomescreenshot.com/video/4221091?key=d876942a6b802816c45e448437f599a7
Thanks,
Maarten
Hi Maarten
Thank you for reaching out to us.
This is connected to recurring events but we will need you to provide us with a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Thank you, Maarten.
I will forward this to our Level 2 to investigate this further.
We appreciate your time and patience.
Hey Maarten
Sorry for the inconvenience.
This is linked to recurring events. Our developers are aware of this bug, and they are working on a fix. I hope they'll be able to include it in our next update, but I can't say that with 100% certainty.
Once again, sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
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