I tried to send in a private ticket, but it's not replied, so I am doing a public ticket,
1. Stripe connection is not sending any customer information, for example, their first name and last name and email, it's not being sent from the plugin to STRIPE, and yes this can be done, as other booking plugins have this.
I would like your team to look into this and add this to the webhook of stripe, so that stripe can see this data.
Instead of using metadata and description, it's not a good option as your stripe connection is incomplete. kindly include the name, email to be inside the stripe connection of data to be sent with the payment.
do note other plugins are able to have these options. This function will truly help us. alot
We apologize for the delay in our answers, we are resolving the tickets in the order they come in so it might take 1-2 days for us to get to you if there is a higher number of incoming tickets.
I can see my colleague has already provided you with an answer, so I will close this duplicate ticket and you can continue the conversation on the already opened ticket.
Hi Team,
I tried to send in a private ticket, but it's not replied, so I am doing a public ticket,
1. Stripe connection is not sending any customer information, for example, their first name and last name and email, it's not being sent from the plugin to STRIPE, and yes this can be done, as other booking plugins have this.
I would like your team to look into this and add this to the webhook of stripe, so that stripe can see this data.
Instead of using metadata and description, it's not a good option as your stripe connection is incomplete. kindly include the name, email to be inside the stripe connection of data to be sent with the payment.
do note other plugins are able to have these options. This function will truly help us. alot
Hi Suresh
Thank you for reaching out to us.
We apologize for the delay in our answers, we are resolving the tickets in the order they come in so it might take 1-2 days for us to get to you if there is a higher number of incoming tickets.
I can see my colleague has already provided you with an answer, so I will close this duplicate ticket and you can continue the conversation on the already opened ticket.
Thank you for understanding.