Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2808336
STRIPE Connection
Closed

Comments

  •  1
    Suresh started the conversation
    June 22, 2021 at 11:49am

    Hi Team, 

    I tried to send in a private ticket, but it's not replied, so I am doing a public ticket, 

    1. Stripe connection is not sending any customer information, for example, their first name and last name and email, it's not being sent from the plugin to STRIPE, and yes this can be done, as other booking plugins have this. 

    I would like your team to look into this and add this to the webhook of stripe, so that stripe can see this data.

    Instead of using metadata and description, it's not a good option as your stripe connection is incomplete. kindly include the name, email to be inside the stripe connection of data to be sent with the payment. 

    do note other plugins are able to have these options. This function will truly help us. alot 

  • [deleted] replied
    June 23, 2021 at 9:55am

    Hi Suresh

    Thank you for reaching out to us.

    We apologize for the delay in our answers, we are resolving the tickets in the order they come in so it might take 1-2 days for us to get to you if there is a higher number of incoming tickets.

    I can see my colleague has already provided you with an answer, so I will close this duplicate ticket and you can continue the conversation on the already opened ticket.

    Thank you for understanding.