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None of our clients are able to reserve on our website with Amelia. They are always stuck at the confirmation page with a loading sign for more than 15-60min and still not confirmed. Can you please take a look to see what's the problem?
Thanks,
Russell Chau
Hi, Russell,
Thank you for choosing Amelia.
And I'm sorry that you faced this issue.
What is the payment method that you sent in Amelia?
Also, please make sure that you added the Redirect URL After Booking in Amelia -> General Settings for all Services or to each Service separately in Edit Service -> General Settings.
Looking forward to hearing from you.
Hi,
We did everything you mentioned and it’s still stuck on the loading page every time our clients tries to book a studio. This is extremely frustrating since we are trying to fix the issue and it’s still not working.
Can you try to help us solve this?
Here is a link to our reservation page: https://www.teddi.ca/reservation/
Thank you,
Hi, Russell,
Sorry to hear that.
Could you please clarify if this issue occurs with all the Services or only with specific ones?
Also, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside.
Best Regards.