Is it possible to also determine that it can be rescheduled from 72h (is an example) for the appointment to start?
I have tried to do it with the option "Available period to reserve in advance", because it actually works also for rescheduling, but it is not feasible because it also affects reservations and clients cannot reserve (continuing with the example of 72 hours).
Currently I can determine that the client can reschedule before 72 hours on an appointment. I mean that it can only be rescheduled after 72 hours to start the appointment.
As I mentioned before, I have achieved it the option "Available period to reserve in advance", because it actually works also for rescheduling, but it is not feasible because it also affects reservations and clients cannot book until 72 hours before the appointment starts.
thank you for elaborating, I'm sorry I have misunderstood
Yes, unfortunately, this setting does influence all bookings - even rescheduled bookings, I'm afraid.
You can check on our Feature Request page if the suggestion was already made by someone to make the rescheduling have a different time setting, and vote for it; or you can make a new one.
We have a lot of feature requests, the most requested features are in the top of the list and we really try to implement as many new features in each update.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Hello,
Is it possible to also determine that it can be rescheduled from 72h (is an example) for the appointment to start?
I have tried to do it with the option "Available period to reserve in advance", because it actually works also for rescheduling, but it is not feasible because it also affects reservations and clients cannot reserve (continuing with the example of 72 hours).
Thank you!
Hi Gestio,
thank you for reaching out to us; I apologize for the later response as we don't work on weekends.
Are you referring to allowing customers to reschedule to another appointment that is 72 hours after the first one?
Please advise
Hi Ivana,
sorry for expressing myself badly :)
Currently I can determine that the client can reschedule before 72 hours on an appointment.
I mean that it can only be rescheduled after 72 hours to start the appointment.
As I mentioned before, I have achieved it the option "Available period to reserve in advance", because it actually works also for rescheduling, but it is not feasible because it also affects reservations and clients cannot book until 72 hours before the appointment starts.
Thanks again
Hi Gestio,
thank you for elaborating, I'm sorry I have misunderstood
Yes, unfortunately, this setting does influence all bookings - even rescheduled bookings, I'm afraid.
You can check on our Feature Request page if the suggestion was already made by someone to make the rescheduling have a different time setting, and vote for it; or you can make a new one.
We have a lot of feature requests, the most requested features are in the top of the list and we really try to implement as many new features in each update.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.