We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am uploading a spreadsheet in order to make a table. The third column should be numbers with two decimal points. For example "25.49" I have formatted them in the excel spreadsheet properly(attached in csv format). Additionally, I have the setting in WP Datatables for the column as "Float" and 2 decimals, just like the spreadsheet. Screenshot attached. However it still doesn't work. "25.49" will be displayed as "2549,00". This is clearly a malfunction. Please advise how I can fix the formatting of the spreadsheet to make decimal numbers display properly. Thanks!
Hello Jacob.
The number format in wpDataTables is set to 15.000,00 where a comma is a decimal separator, while your CSV file's format is 15,000.00 where a dot is a decimal separator.
Change the format in wpDataTables settings, and try again.
Kind Regards,
Aleksandar Vuković
[email protected]
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