As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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1. If a customer buys something via my webshop and also want to make an appointment, will this be 1 cart check out?
2. Can a customer only acces their appointments via the Amelia panel, or can this also be done also via the woocommerce customer panel?
The reason i ask this is because i want my customers to have one account where they can see there appointments and everything they bought in shop and online.
Please let me know if this is possible, because i really like everything i have read about Amelia so far and it is my number one choice at this time.
With kind regards,
Carmen Vierhuis
Doggylicious
Hi, Carmen,
Thank you for your inquiry.
As far as you already know, Amelia has integration with WooCommerce. However, Woo plays the role of a payment getaway in this integration, so some of its features like a cart or Woo login are not available. Therefore,
1. I'm afraid, all the bookings should be done in Amelia. It won't be possible to add them as products to a Woo cart.
2. It can be done only through the Customer panel, unfortunately.
Please let us know if you have any other questions.
Best Regards.