As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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https://wpamelia.com
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Booking dates are not displayed.
Events, dashboard and calendars do not show any data or entries.
I deleted all plugins but it doesn't help.
Where's the problem
Kind regards
Hi, Amzi,
Thank you for choosing Amelia.
And sorry to hear that you faced this issue.
You probably tested bookings or accessed the Customer/Employee panel being logged in as Admin, so your Amelia Roles got mixed, which resulted in mixed permissions, and that's why you can't see the back-end pages.
So, what you can do to fix that:
Please re-create your WP Admin user with another email address that was never used for Amelia or access your database, the wp_amelia_users table (it can have another prefix rather than wp_ depending on your database) and edit your Admin user - delete any additional roles, leaving only the Admin one.
Looking forward to hearing from you.
Thank you for your quick reply. have created new admin users. The problem is that the dates display for a couple of days does not work again. do you have a specialist who can take a look at it. I am ready to pay for the effort
Amzi,
Sorry for the delayed response, we don't work on weekends.
Sure, no need to pay, our support is already included in your license.
Please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside.
Also, that would be really helpful if you attach some screenshots of the issue, so we will avoid misunderstanding.
You can post the credentials as a comment to this ticket, just make sure it's a private one.
Best Regards.