As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Dear support team
I have setup multiple events and tested successfully by having someone book onto one of my events. Their name and contact details were recorded by the system on the 'Shop Manager' as an attendee of the event.
I added 'Stripe' as a payment gateway then tested again (with some dummy data). The payment was recorded with 'Stripe', the success page went through, and the event showed that one of the five places on the event had been taken.
ISSUE: When I clicked on the 'Attendees' of the event, no attendee details were shown. Even though the system showed that someone was attending.
Have I not done something correctly or is this a known issue?
Kind regards
Paul
Hi, Paul,
Thank you for choosing Amelia.
Could you please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside?
Also, please specify which Event you are referring to.
Best Regards.