Hello Francesca

I can't say what's going on without taking a look.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Francesca

Please check these points:

1. Are these services visible on the site? 

2. If they are, is the employee assigned to these services?

3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.

4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

I don't see the log-in credentials, only the URL for the log-in screen.

Please make sure to enable the PRIVATE response, and send me the credentials. If you leave them without clicking on the PRIVATE response, everyone will be able to see them.