Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2801433
Re-Booking Appointments for Variable Packages
Closed

Comments

  • Steven started the conversation
    June 14, 2021 at 5:21am

    Hi Support,

    I have two Questions A & B:

    Question A. 

    My Client's Driving School Website has 3 Packages : 

    3 Hour, 5 Hour and 10 Hour 

    Is there away to break up the Hours ?

    For Example the 3 Hour  :

    3 x 1 Hour Lessons or 2 x 90min Lessons

    The 5 Hour :

    5 x 60min Lessons or 2 x 90min & 2 x 60min

    And the 10 Hour :

    10 x 60min Lessons or 6 x 90min & 1 x 60min or 4 x 90min & 4 x 60min

    Question B. 

    Because there are a few Driving Instructors, some work in the same area, if a student purchases a package of say 10 Hours, how could they book multiple Driving Instructors ? (Please see images attached)

  • [deleted] replied
    June 15, 2021 at 10:12am

    Hi Steven

    Thank you for reaching out to us.

    If I understand your scenario correctly, you can set each hours as separate Work Hours, in Employee > Work hours

    3594611098.png

    You can use packages only for x number of each service, if there are several services, for each booked service there will be another employee, but if there is one service system chooses the first free employee for all classes, it cannot choose multiple.

    If I misunderstood please provide me with some more information or an example of what you would like to achieve so I can understand better and provide you with the best solution.


  • Steven replied
    June 17, 2021 at 4:42am

    Hi Blaženka,


    Please see an example of the 10 hour package:

    -----------------------------------------------

    10 HOUR LESSON PACKAGE 

     

    Driving Lessons available in the following combinations

     

    10 x 60min Lessons

    6 x 90min & 1 x 60min

    4 x 90min & 4 x 60min


    At the moment, the customer can only book for 10 sessions (1hour each), can we make variations ?


  • [deleted] replied
    June 18, 2021 at 8:11am

    Hi Steven

    Unfortunately you can't make variations like this, you would have to create separate packages for these variations.

    I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.