As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, I’ve got a confusion about your annual and lifetime subscriptions. Is it only for support and updates? Or is it for the product? I mean, should I pay annually for the plugin as well?
Thank you
Hi, Hasinthaka!
Sorry for the delayed response.
And thank you for your inquiry.
If you purchase an annual license and you don't renew the subscription once it gets expired (in other words, don't pay for it after the first year), then all the features will remain the same. Only updates and support will get unavailable.
Please let us know if you have any other questions.
Best Regards.