Hello, I purchased the year of Amelia but I never received a email of my purchase code. how can I have this sent. my email is [email protected]. Please help otherwise I will have to dispute the transaction with my bank and repurchase.
thank you for purchasing Amelia and for reaching out to us
I apologize for the later response, as we don't work on weekends.
Please check your SPAM inbox; I have forwarded the email to the another department to get your purchase information, as well - so I will contact you back once I get them.
Hello, I purchased the year of Amelia but I never received a email of my purchase code. how can I have this sent. my email is [email protected]. Please help otherwise I will have to dispute the transaction with my bank and repurchase.
Hi Fin,
thank you for purchasing Amelia and for reaching out to us
I apologize for the later response, as we don't work on weekends.
Please check your SPAM inbox; I have forwarded the email to the another department to get your purchase information, as well - so I will contact you back once I get them.
Thank you!
hello! Yes please change it to [email protected].
Hi Fin,
thank you for the confirmation
I have forwarded a request for change!
Hello, did the request go through, I still need my serial number to activate updates please
Hi Fin,
have you received an email for the purchase? Please check your Inbox and Spam folders, it should be there.
Please let me know
Hello, I still have not received the mail, but you have the correct email now.
Thanks
Hello, Can I cancel the purchase. I still have not received a confirmation email, also Amelia does not have many features which I need.
Thank you
Hi Fin!
I checked again; you can access the store to get your purchase code with the following credentials:
[email protected] (email you asked us to set)
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